Application Support & Maintenance
A named team that knows your app: bug fixes, small changes, updates and questions answered, under a monthly retainer with response targets in writing.
Signs you are here
- Small fixes wait weeks because nobody owns the app
- Your agency launched it and moved on
- Every change feels risky because no one knows the code
If production is down right now, call instead of using the form.
How we approach it
- Onboard Access, environments, a walkthrough of the code and a list of what hurts today.
- Agree the terms Hours per month, response targets and how to reach us — written into the agreement.
- Work the queue Fixes and changes shipped through a tested release process, not edits in production.
- Report monthly What was done, what is at risk, and what we recommend next.
Questions
What does a retainer include?
A block of engineering hours each month, a shared request channel, and response targets that are written into the agreement.
Do unused hours roll over?
That is set in the agreement. Ask on the scoping call and we will put the answer in writing.
Stacks we support
- React
- Svelte
- Vue
- Node.js
- Python
- PHP / Laravel
- .NET
- WordPress
- iOS & Android
- AWS
- Google Cloud
- Azure